Your credit card issuer may lower your interest rate — you just have to ask. Here's a proven script and strategy that works.
Most people don't know this: you can call your credit card issuer and ask for a lower APR — and it often works. A 2026 LendingTree survey found that 76% of cardholders who asked for a rate reduction received one, with an average decrease of 5-6 percentage points.
Call the number on the back of your card and ask for the 'retention' or 'loyalty' department. Here's what to say:
Proven Script
"Hi, I've been a customer for [X years] and I've always paid on time. I've noticed my APR is [current rate], which is higher than several competing offers I've received. I'd like to request a rate reduction. Is there anything you can do to lower my interest rate?" If they say no: "I understand. Could I speak with a supervisor or the retention department? I'd hate to have to transfer my balance to a competitor's 0% offer."
0% APR balance transfer cards as an alternative to negotiation
If your issuer won't budge, a balance transfer to a 0% APR card is your best move. Transfer the balance, pay it off during the intro period, and save hundreds or thousands in interest.
Important
APR negotiation only matters if you carry a balance. If you pay your full statement balance every month, your APR is effectively 0% — so focus on rewards instead of rates.
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